Cancellation Policy

At SophiemBeauty and Massage, we strive to provide the best experience for our clients. Here are some key points of our booking salon policy: 1. **Appointment Booking:** You can book your appointment online through our website or by calling us directly. We recommend booking in advance to secure your preferred time and date. 2. **Cancellation Policy:** If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance. Cancellations made within 24 hours of the appointment time may be subject to a 20% cancellation fee. 3. **Late Arrivals:** If you arrive late for your appointment, your session may be shortened to accommodate the next client. We appreciate your understanding and punctuality. 4. **No-Shows:** Clients who do not show up for their scheduled appointment without prior notice may be charged the full service fee. 5. **Payment:** We accept various payment methods, including cash, credit/debit cards, PayPal, and Apple Pay, Google Pay. Payment is maybe required at the time of booking or upon after your appointment. 6. **Health and Safety:** Please inform us of any medical conditions or allergies prior to your appointment. Your health and safety are our top priority. 7. **If you have a Voucher, Gift Card, or Package all of above salon policy is same as the booking policy. If you have any questions or need further assistance, please feel free to contact us. We look forward to serving you!