Contact Us

A: Sophiem Beauty and Massage is at 26 Duncairn Gardens, Belfast BT152GD. We are on the first floor with four rooms for treatments. There is free parking in front. Our skilled therapists offer various services like aromatherapy, deep tissue massage, hot stone therapy, lymphatic drainage, myofascial release, our signature massage, and body waxing. Enjoy a relaxing and caring experience with us.

A: At SophiemBeauty and Massage, we strive to provide the best experience for our clients. Here are some key points of our booking salon policy: 1. **Appointment Booking:** You can book your appointment online through our website or by calling us directly. We recommend booking in advance to secure your preferred time and date. 2. **Cancellation Policy:** If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance. Cancellations made within 24 hours of the appointment time may be subject to a 20% cancellation fee. 3. **Late Arrivals:** If you arrive late for your appointment, your session may be shortened to accommodate the next client. We appreciate your understanding and punctuality. 4. **No-Shows:** Clients who do not show up for their scheduled appointment without prior notice may be charged the full service fee. 5. **Payment:** We accept various payment methods, including cash, credit/debit cards, PayPal, and Apple Pay, Google Pay. Payment is maybe required at the time of booking or upon after your appointment. 6. **Health and Safety:** Please inform us of any medical conditions or allergies prior to your appointment. Your health and safety are our top priority. 7. **If you have a Voucher, Gift Card, or Package all of above salon policy is same as the booking policy. If you have any questions or need further assistance, please feel free to contact us. We look forward to serving you!

A: At Sophiem Massage, purchasing a Gift Card, Voucher, or Treatment package is simple and convenient. At Sophiem Massage, we offer a range of packages and gift vouchers that make for the perfect present for your loved ones. You can buy them directly from our website by navigating to our Shop/Voucher Menu and choosing the one that best suits your needs. Once you have made your selection, click on the desired option. Here, you'll find a variety of options tailored to different needs and preferences, including individual treatment packages and customizable Gift cards with a range of amounts. We accept payments through Paypal, Apple Pay, Google pay and all major credit and debit cards, making the checkout process quick and easy. Alternatively, you can visit our spa in person, where our friendly staff would be happy to assist you in selecting the perfect gift or package. If you have any questions or need further assistance, feel free to call us 07725746587 or send an email info@sophiembeautyandmassage.com , and we will respond promptly. These make an excellent gift for loved ones, offering them a relaxing and rejuvenating experience at our body spa.

At Sophiem Massage, we offer a variety of gift cards, vouchers, packages, and promotional codes for our clients. If you have received any of these, you can easily redeem them by following these simple steps: 1. To redeem a custom amount e-Gift Card, simply enter the gift card's unique code in the "Gift Card" field during the checkout process when booking an appointment online. 2. To redeem a voucher, package, or gift certification, please mention it when booking your appointment over the phone at 07725746587 or online booking leaving a note in the note section. You will be asked to provide the code or voucher number at the time of booking. 3. To redeem a promotional code, enter the code in the "Promo Code" field during the checkout process when booking an appointment online. Please note that all gift cards, vouchers, and packages are non-refundable and cannot be exchanged for cash. They are also valid for a limited time and must be used before they expire. If you have any questions or concerns about redeeming your gift card, voucher, package, or promotional code, please do not hesitate to contact us. We are always happy to assist you!